Gran Melia Palacio de Isora

The Resort

Nestled between banana plantations, right on the seafront in the quaint, traditional resort of Alcalá, the Gran Melia Hotel is a perfect haven for those wanting to escape the hustle and bustle of everyday life.

The resort of Alcalá has a few traditional restaurants, bars and shops. The resort has lots of parks, rock pools and small beaches. There are sandpits and skate parks as well as multi sports courts. The small seafront promenade is the perfect family hangout. The slightly bigger resort of Playa San Juan, lined with bars, shops and restaurants is just a short taxi ride away. A taxi to attractions such as Siam Park costs around 35 euro each way. The hotel is on a local bus route as well. Bus number 473 runs between Los Gigantes and Los Cristianos every 30 minutes during the day for under 5 euros. It can take a while on the bus to get to the south of the island so many people staying here often chose to hire a car during their stay. There is plenty of free parking by the hotel.

Don’t forget… Travel 4 baby offer car quality car seats for your car rentals as well as kids scooters for the promenade and much more. Check out our hire shop for more details. 

The Rooms

All of the rooms are large and there are lots of one and two bedroom suites available that can accommodate up to 6 people. There are several room types on offer with different views and also different bedroom layouts. Pay careful attention when booking as some rooms have extra beds for children while other room types have sofa beds. Rooms are equipped with kettles and mini fridges and there are baths in all the rooms. Cots can be provided and you may even want to upgrade to the Red Level Rooms which include extra services for families such as an indoor play area, snacks and drinks and an extra bar.

The Pools

There are 4 outdoor pools including 2 children’s pools. The outdoor, freshwater children’s pools are heated. One pool has slides, fountains and a pirate ship for toddlers and the other kid’s pool even has a whirlpool. Inflatables and toys are allowed in that pool.

The main hotel pool and infinity pool, which is the largest in Europe by the way, is filled with spa jets, in water sun beds and it has the most amazing views over the seafront. It is worth noting, this pool is not heated and it is filled with saltwater. For those wanting some peace and quiet you will also find an adult only pool. The hotel has amazing spa facilities including an indoor pool. This facility comes with an extra charge and needs booking in advance. The Clarin’s Spa even offers treatments for kids.

Kid’s Clubs & Entertainment

Facilities for children are great. There is an indoor play area with a ball pit as well as a TV and movie lounge. You will also find a playground with swings and climbing frames.

Mini club is available for children aged 5-12 years old with fun activities day and night. They even have a bouncy castle in the summer. The mini club is a free, supervised service but needs to be booked in advance.

There is even a crèche for babies aged between 8 months- 4 years with a soft play area, books and toys as well as sleeping, feeding and changing areas. It is open between 10:00-13:00 and 15:00-18:00. Places are limited and it is important to reserve spaces in advance. The cost of this service is between 30-50 euros per session. If you want to book a spot, make sure you email the hotel before you travel at

The hotel entertainment programme is catered to all ages, and there is a lot going on to keep the whole family happy. With sports and fitness activities, tennis lessons, sushi making and star gazing just to name a few, it is easy to see why families rate this hotel so highly.

The Family Bar is a firm favourite on an evening with live shows and mini discos daily!


You can choose your board basis to cater to your own family's specific needs. Bed and Breakfast, Half Board and Full Board options are all available.

There is the main buffet ‘Food Market’ serving an array of culinary delights as well as several A La Carte options including the Nami Asian Restaurant and Sushi Bar and the Agave Mexican restaurant. There’s an Italian restaurant, a steakhouse and a Spanish restaurant too! It is worth noting that some of the restaurants come with an extra charge depending on your board basis. Also, dependant on the time of year, not all restaurants will be open.

The restaurants can provide highchairs, can heat milk and baby food and they can prepare purées with advance notice.

Important… if you have any questions about the hotel before you book, it is always best to contact them directly to ease your mind. Here is their direct phone number (0034) 922 86 90 00.


  • Some rooms sleep up to 6 people.
  • It is a beautiful, stylish hotel in a quaint location.
  • The crèche is a great bonus!


  • Some find the hotel a little isolated and a half hour drive away from areas such as Las Americas and Siam Park.