EPIC SANA Lisboa

Overview

Family Accommodation

• Family Rooms & Suites:
  The hotel offers a range of spacious rooms and suites, many with separate living areas—perfect for families needing privacy or space for naps and early bedtimes. Cots, bed guards, and blackout curtains are available on request. Soundproofing and air conditioning ensure restful nights even in the heart of the city.
• Baby Equipment:
  High chairs, baby baths, bottle warmers, and sterilizers are available—just request when booking or at check-in. Housekeeping is attentive and happy to provide extra linens or towels for little ones.

Dining

• Buffet & À La Carte Restaurants:
  The hotel features several dining options, including a main buffet restaurant and à la carte venues. There’s always a good selection of soft foods, fresh fruit, and simple dishes for babies and toddlers. High chairs are provided, and staff are happy to heat bottles or baby food.
• Flexible Eating:
  Room service is available 24/7, making it easy to feed your little one on their schedule—especially handy for late arrivals or early risers.

Facilities & Activities for Babies and Toddlers

• Indoor Pool:
  The hotel’s heated indoor pool is a great option for families, with quiet times perfect for a gentle splash with babies or toddlers.
• Nearby Parks:
  Eduardo VII Park and Amoreiras Garden are both within walking distance, offering playgrounds, wide paths for strollers, and plenty of green space for little ones to run around.
• Babysitting Service:
  Professional babysitting can be arranged through the hotel, allowing parents to enjoy a dinner out or some spa time with peace of mind.

Practicalities

• Medical Support:
  The hotel has staff trained in first aid and can assist with contacting local clinics or pharmacies if needed. The 24-hour reception is always available for any urgent needs.
• Laundry & Essentials:
  Laundry service is available, and the concierge can help source nappies, wipes, baby food, and other essentials if you run short.
• Transport:
  The hotel can arrange private transfers with car seats, and taxis in Lisbon are generally stroller-friendly. Public transport (bus, metro, tram) is easily accessible from the hotel and suitable for families.

Location & Local Area

• Central Lisbon:
  EPIC SANA Lisboa’s location in Amoreiras puts you close to Lisbon’s main shopping, cultural, and green spaces. The Gulbenkian gardens, Lisbon Zoo, and the city’s famous tram lines are all easy day trips.
• Nearby Family Activities:
  Visit the Lisbon Oceanarium, Puppet Museum, or take a stroll along the riverside promenade—there’s plenty to keep little ones entertained.

Customer Service & Family Experience

• Staff:
  The EPIC SANA Lisboa team is renowned for their friendliness and professionalism. Many staff speak English and are proactive in assisting with baby and toddler needs, making families feel welcome and supported.
• Check-In/Out:
  Early check-in and late check-out are often available for families, making travel days less stressful.

Travel 4 Baby Verdict

• Request baby equipment (cot, high chair, etc.) when booking to guarantee availability.
• Use the indoor pool and nearby parks for easy, stress-free playtime.
• Take advantage of room service for flexible meal times.
• Ask the concierge for recommendations on family-friendly restaurants and activities nearby.
• Use the babysitting service for a well-deserved parents’ night out.